If you would like to share your feedback with us, or make a complaint, we have a number of pathways available, including:
- using an online form
- speaking to any member of staff
- sending a letter to our Clinical Governance Department
- emailing our Clinical Governance Department
- phoning the Clinical Governance Department.
You can get all details about all these pathways and learn more about our feedback and complaints processes below.
You may find it helpful to know that our adult service users can access an independent advocacy service which can offer support in expressing your views, making or addressing feedback and complaints, accessing information and more. Peer advocates though this service can listen, help you access information, attend meetings with you, or to speak on your behalf. You can find out more below.
