Making a referral
We treat a wide range of mental health difficulties, including anxiety disorders, addiction and dual diagnosis, bipolar disorder, depression, eating disorders, mood disorders, obsessive–compulsive disorder, psychosis recovery, the mental health of young adults and older adults, and more.
We accept referrals for inpatient, Homecare, outpatient and day programme services. You can use the channels below to refer to our services.
All referrals are carefully considered. Based on the referred person's needs and level of urgency as outlined in the referral, a decision is made on whether we have an appropriate service to offer and, if so, which service we believe would most appropriately meet their needs.
If you have any queries regarding a referral to our services, please call our Referral and Assessment Service on 01 249 3635 within office hours. Outside of these hours, please call 01 249 3200.
We have waiting lists in place for some services. Our team works hard to ensure these waiting lists move as quickly as possible, but please note that there may be some time between receiving your referral and your patient beginning treatment.
Please be aware that, as of 4 November 2024, we are experiencing difficulties with our fax system. Alternative contact details are provided in the "Referral forms" section below.
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eReferrals
eReferrals can be sent electronically through Healthlink or your GP Practice Management System, such as Socrates or HealthOne.
To submit an eReferral:
- Log into the relevant system
- Select “St Patrick’s Mental Health Services” from the private hospital list
- Choose "Psychiatric Referral Service" from the list of departments.
After this is completed, our Referral and Assessment Service team will respond.
If you would like more information on referring through these different systems, you can find our step-by-step guide to eReferrals here.
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Referral forms
We provide referral forms for our services. You can download our adult referral form here, while the adolescent referral form is available here. Please ensure to complete the form in full before submitting it.
You can send completed referral forms to our Referral and Assessment Service by fax or Healthmail, the secure clinical email system from the Health Service Executive (HSE).
To submit a form through Healthmail, please email it through to referrals@stpatricks.ie.
Please note that, as of 4 November 2024, our fax system is currently down; please use our referrals@stpatricks.ie address instead while this is being resolved.
To send a referral form by fax, please send it to 01 249 3609. The fax machine receiving these forms is located in a secure area and can only be accessed by designated staff.
Our Referral and Assessment Service will either contact your patient directly or get in touch with you to discuss the referral in advance.
For further enquiries, you can contact the Referral and Assessment Service on 01 249 3635.
Sending clinical information
We are securely linked to Healthmail, the HSE’s email service which enables healthcare providers to send and receive patient’s clinical information over a protected, secure connection.
If you have a Healthmail email address, you can use it to safely and privately send clinical information, such as prescriptions, to our staff.
If you do not already have an account, you can sign up for a free, secure Healthmail email address here.
Learning more about our assessments
We work to make our referral process as easy as possible. If your patient has any questions about the referral process or access to our services, we provide information and guidance about accessing our services here.
People who are referred to our Dean Clinic network receive a free-of-charge assessment, called a Prompt Assessment of Needs (PAON), with an experienced mental health nurse. They access a PAON from their own home, using their preferred means of communication. This includes phone, video and online services, such as Skype, FaceTime or Microsoft Teams. This allows for a fast, efficient identification of people’s needs and referral to the most appropriate programme or service.
Please note that the PAON is used for Dean Clinic referrals only; referrals for inpatient and Homecare admission are assessed separately.
Our admissions policy and procedures are governed by the Mental Health Act 2001.
Continue to…
eReferral Guides for Socrates, Healthone and HPM