We offer a number of care pathways, including inpatient care, our Homecare Service, day service programmes, and community-based care in our Dean Clinics. We are an independent, not-for profit organisation, and we do not receive government funding.
Talking to your GP is the best first step to accessing our mental healthcare and treatment.
Our services can be covered in three key ways:
- private health insurance
- self-funding
- the Health Service Executive (HSE) in certain circumstances.
Below, we share more information on these three options.
When you are referred for mental healthcare, we understand that this can be a confusing time with new medical terminology and many decisions to make. Our aim is to provide you with information and help you make these decisions.
If you have any questions about accessing our services, our Referrals and Assessments Service team can help. You can call the Referrals and Assessments Service on 01 249 3635.
Information about health insurance cover
We are covered by all health insurance companies in Ireland (Irish Life Health, Laya or VHI). Where it is appropriate, we advocate on behalf of our service users for mental healthcare benefits provided by insurance companies and other related issues in the sector.
We understand that the health insurance market is complex. There is a wide range of policies and plans available, with each one covering different services and having its own terms and conditions. If you are considering a health insurance plan or changing your current plan, see our guide to understanding insurance plans here.
If you have been referred to our services, your health insurer will be best placed to confirm your level of cover and any specific waiting periods that may currently exist on your policy. You will need the name of the policy holder, policy number and your date of birth before you call your health insurer.
The main insurers’ helplines are below:
- Irish Life | 01 562 5100
- LAYA | 021 202 2000
- VHI | 056 444 4444.
If you would like to ask any additional questions specific to insurance cover for your SPMHS referral, please call our Finance Department on 01 249 3533. Our team will be happy to assist you.
Information about self-funding
If you do not have private health insurance, our services can be accessed through self-funding, which means you cover the costs of your care and treatment directly.
If you would like to ask any additional questions specific to the costs of self-funding care and treatment for your SPMHS referral, please call our Finance team, who will be happy to assist you. You can phone our Finance team on 01 249 3533.
Information about HSE referrals
We accept referrals from the HSE. If you are under the care of a HSE service, in certain circumstances, your HSE clinical team may find it is appropriate to refer you to our services.
Your GP can refer you to HSE services. You can find out more about HSE services and how to access them here. You can also call the YourMentalHealth information line any time on 1800 111 888 for more information about your local HSE services.
You can find out more about free mental health supports and resources from the HSE, including helplines and advocacy services provided by organisations which receive funding from the HSE, from YourMentalHealth.ie.
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Understanding insurance plans
