Several of our other 2020 developments were also recognised throughout the awards process, with our Remote Services shortlisted in the 'Best Response to Covid-19 (Not-for-Profit)' category and Your Portal under the 'Best Use of Information Technology' category.
Inpatient-level care at home
We are continuing to offer our Homecare Service, which is delivered to people in their homes, over the Christmas period. The service consists of the highest quality one-to-one support provided remotely to people in their homes and ensures that service users receive necessary care and treatment, through daily or more frequent contact, along with psychopharmacological input arranged in liaison with local pharmacies.
Referrals for admission will be offered homecare admissions on a case-by-case basis. This will be discussed in detail with service users, and they will be informed of their options in advance. The mental health risk of the service user will always remain a priority, with considerations including clinical risk or the need for treatment which can only be delivered onsite, such as electroconvulsive therapy, being taken into account.
Service users accessing the Homecare Service will be admitted using an online platform that is available to both the service user and our staff members.
We also continue to deliver our community Dean Clinic appointments and day programmes by remote access through telephone and video.
Referrals and admissions
Our Referrals and Admissions service remains in operation for adult and adolescent inpatient and outpatient referrals.
You can send us online referrals directly from your practice management system; this is a secure and fast way to send referrals and a copy of the referral is automatically saved into your patient's records on your GP Practice System.
Click here if you would like more information about our homecare or remote services.
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Referrals open for Compassion-Focused Therapy for Eating Disorders online group